Watch the video below to see how Sage 100 Contractor can help you increase the efficiency of your service department and provide top-notch customer service.
When competition is stiff, providing efficient top notch customer service will set you apart from your competitors. As you track technicians, work orders, equipment, and parts, it's a challenge to maintain that top service you want when you're relying on an assortment of software systems, spreadsheets, whiteboards, and paperwork. Sage 100 Contractor can make it possible by providing your team of one central integrated solution, tying service dispatch, inventory, equipment management, and accounting altogether.
The Sage 100 Contractor Dispatch Board acts as the service department's nerve center. At a glance, you can see up to five days of work orders. Add, update, or move change orders and easily send service technicians the details they need, so they're solidly prepared for their next appointment.
Sage 100 also makes managing inventory simpler. The software does away with manual tracking of parts used on service calls, automatically updating the quantities on hand. Reordering is also smoother, because Sage 100 Contractor notifies you when stock drops below minimum quantities. You no longer need to carry excessive inventory, saving you money. With service reports like Quantity on Hand Reports for each location, you and your technicians can start the day confident that trucks are fully stocked and technicians have everything they need to deliver the service your customers deserve.
With Sage 100 Contractor, you can increase the efficiency of your service operations. Provide solid customer service and pave the way for the profitability and competitive edge your company needs to prosper well into the future.